Privacy Policy
Effective Date: 1/1/2024
Hoopr (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our youth basketball streaming and game recording platform (the “Platform”). By using the Platform, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect information to provide and improve our services. This includes:
a. Personal Information
- Account Information: Name, email address, phone number, and other details you provide when creating an account.
- Payment Information: Billing address and payment details, collected through secure third-party providers.
b. Usage Information
- Device Data: IP address, device type, operating system, and browser details.
- Activity Data: Viewing history, search terms, and interactions with videos and features.
c. Content Information
- Video recordings, live streams, comments, and other user-generated content uploaded to the Platform.
d. Children’s Information
- For users under 13, parental consent is required for account creation. Limited data may be collected with parental consent, such as a child’s name, team affiliation, and performance data.
2. How We Use Your Information
- To provide and improve the Platform’s features and functionality.
- To facilitate live streaming and video recording services.
- To process payments and manage subscriptions.
- To send notifications about updates, features, and events.
- To ensure the safety and security of the Platform.
- To comply with legal obligations.
3. Sharing Your Information
We do not sell your personal information. However, we may share information in the following cases:
- With Service Providers: Trusted third-party services for payment processing, analytics, and hosting.
- With Teams and Organizations: Coaches and team organizers may have access to game-related content and performance data.
- For Legal Reasons: To comply with applicable laws or respond to lawful requests.
4. Data Security
We take reasonable steps to protect your information:
- Encryption for data transmission.
- Secure servers and databases.
- Access controls to prevent unauthorized access.
5. Your Choices
- Access and Update Information: You can access and update your personal information through your account settings.
- Opt-Out: You can opt-out of marketing communications at any time by following the unsubscribe instructions in our emails.
- Delete Account: You may request the deletion of your account and associated data by contacting us.
6. Children’s Privacy
We comply with the Children’s Online Privacy Protection Act (COPPA). Parents or guardians must provide consent for any data collection involving children under 13. If you believe we have collected data from a child without parental consent, please contact us immediately.
7. International Users
If you are accessing the Platform outside the United States, note that your data will be processed in accordance with U.S. laws.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Your continued use of the Platform constitutes acceptance of the revised policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: support@hoopr.us
This Privacy Policy ensures transparency and compliance with privacy laws to safeguard user trust and data integrity.