Terms of Service

Last updated: 8/20/2025

ClutchVision Inc. (“ClutchVision,” “we,” “us,” or “our”)

Plain‑English summary (not a substitute for the terms): ClutchVision installs cameras in sports venues and records and livestreams games and on‑court activities nationwide. We also generate stats and highlights. Fans can buy Event Passes (one price for all livestreams and recordings for a specific event) or Venue Subscriptions (monthly access to that venue’s court livestreams and recordings except during events). We also list empty court times for a PickupBall feature. Organizers/venues remain responsible for notices and permissions when recording. AI features can make mistakes and aren’t official scoring unless your rules say so. You keep rights to what you upload; ownership of venue recordings follows your contract; consumers get a viewing license. Disputes are handled in California courts.

Company Details

  • Company legal name: ClutchVision Inc.
  • DBA/brand: ClutchVision (and related marks)
  • Principal address: 200 Jaripol Cir, Ladera Ranch, CA 92694, USA
  • Primary contact: Kevin Wang
  • Contact email: support@clutchvision.ai
  • DMCA agent email: support@clutchvision.ai
  • Governing law: California
  • Arbitration venue: N/A (no arbitration)
  • Small‑claims exception jurisdiction: N/A
  • Refund policy contact: support@clutchvision.ai
  • Minimum user age: 13+
  • Privacy Policy URL:https://clutchvision.ai/privacy-policy

1. Acceptance of These Terms

By creating an account, placing an order, installing or using any ClutchVision cameras, software, mobile apps, or the ClutchVision tournament platform (collectively, the “Services”), you agree to these Terms of Service (the “Terms”). If you use the Services on behalf of an organization (a “Customer”), you represent that you have authority to bind that organization; “you” includes both you and the organization. If you do not agree, do not use the Services.

2. Eligibility

You must be at least 13 years old. If you are under the age of majority where you live, you may use the Services only with consent and supervision of a parent or legal guardian who agrees to these Terms. The Services are not directed to children under 13.

3. Accounts & Security

You are responsible for all activity that occurs under your account(s). Keep credentials secure and notify us immediately of any unauthorized use. We may require multi‑factor authentication. ClutchVision may suspend or terminate accounts that violate these Terms or pose a security risk.

4. Roles & Responsibilities

  • Organizers (e.g., tournament directors, leagues, schools) configure events, scoring policies, access permissions, and monetization.
  • Venues (e.g., gyms, arenas) install and maintain cameras and network connectivity and are responsible for local signage/notice and any required permits.
  • Teams/Coaches administer rosters and obtain necessary consents from athletes and parents/guardians.
  • Athletes/Participants consent to being recorded consistent with Organizer and Venue policies.
  • Viewers access livestreams, replays, and highlights according to access controls set by Organizers.

5. Recording Notice, Permissions & Compliance

5.1 Notice & Consent. Because ClutchVision records and livestreams on‑court activities, venues and organizers must provide legally required notices and obtain necessary consents (including from parents/guardians for minors). ClutchVision provides sample signage and in‑product consent tools but relies on venues/organizers for legal compliance.

5.2 Sample Signage: “NOTICE OF RECORDING: Video and audio recording and automated analytics are in use in all sports venues using ClutchVision systems. By entering and remaining in this area, you consent to being recorded and to the use and distribution of recordings for event operations, safety, and media purposes. Direct questions to support@clutchvision.ai.”

5.3 Local Laws. ClutchVision is registered in California and operates across the United States. You will comply with applicable federal, state, and local laws where the venue is located, including youth privacy, publicity rights, and school/venue policies. You will not use the Services for covert surveillance.

5.4 Restricted Areas. Do not place or use cameras where there is a reasonable expectation of privacy (e.g., locker rooms, bathrooms).

6. The Services

6.1 Camera Installation & Recording. ClutchVision installs and maintains (as contracted) cameras in sports venues and records and livestreams all on‑court activities. You (venues/organizers) are responsible for power, networking, and lawful placement unless otherwise agreed in a signed order.

6.2 Livestreams & On‑Demand Recordings. Streams and recordings of covered courts are made available through ClutchVision apps and sites, subject to access purchases (Event Passes or Venue Subscriptions) and blackout restrictions during events.

6.3 Automated Stats & Highlights. We produce AI‑generated statistics (e.g., shot charts, box scores) and highlight clips. AI features are probabilistic and may err; they are for convenience/entertainment and are not official scoring unless your rules state otherwise.

6.4 Event Pass Access. An Event Pass provides access, for a single disclosed price, to all livestreams and recordings for every game on the covered courts for that specific event. The viewing window and included content are shown at purchase.

6.5 Venue Subscription Access. A Venue Subscription provides monthly access to livestreams and recordings for the subscribed venue’s courts outside of event times. Event content is excluded and may require an Event Pass. Subscriptions auto‑renew until canceled (see Section 7).

6.6 PickupBall Listings. ClutchVision lists empty court times published by participating venues so users can find and book open courts. Availability, pricing, and rules are set by the venue. ClutchVision is a listing and access platform and is not a party to any facility use agreement between you and a venue unless stated in a signed order.

6.7 Nationwide Operations. ClutchVision Inc. is registered in California and operates with venues across the United States. Local laws and venue policies apply in addition to these Terms.

6.8 APIs & Integrations. If you use ClutchVision APIs or third‑party integrations, you are responsible for your implementation and any third‑party terms.

6.9 Beta/Preview Features. Features labeled alpha, beta, or preview may be changed or discontinued at any time and are provided as‑is with no warranties.

7. Orders, Pricing & Payment

7.1 Access Products. Access to content is sold either as (a) Event Passes (one‑time fee per event, access to all livestreams and recordings for that event) or (b) Venue Subscriptions (monthly recurring fee for non‑event livestreams and recordings at a venue). Details (dates, courts, viewing window) are disclosed at checkout.

7.2 Auto‑Renewal (Subscriptions). Venue Subscriptions automatically renew month‑to‑month at the then‑current rate until you cancel before the renewal date. Event Passes are one‑time purchases and do not auto‑renew.

7.3 Blackouts & Access Controls. Subscriptions exclude event content; ClutchVision may enforce blackouts, geofencing, device limits, or concurrency limits to prevent misuse and protect event rights.

7.4 Refunds. Unless required by law or stated at purchase, fees are non‑refundable. For refund inquiries, email support@clutchvision.ai.

7.5 Taxes & Fees. Prices exclude taxes and third‑party fees unless stated otherwise. You are responsible for any applicable taxes.

7.6 Late Payments (B2B). For contracted venues/organizers, unpaid amounts may accrue interest at the lesser of 1.5%/mo or the maximum allowed by law. We may suspend access for non‑payment.

8. Ownership; Licenses

8.1 Your Uploads. As between you and ClutchVision, you retain all rights to materials you upload or supply (logos, schedules, metadata, user‑uploaded videos) (“Customer Content”).

8.2 Venue/Event Recordings Captured by ClutchVision. Ownership of recordings captured by ClutchVision cameras at a venue or event is governed by ClutchVision’s agreement with the relevant venue/organizer. If your agreement states you own such recordings, we process them on your behalf; otherwise, ClutchVision owns the recordings and licenses access as described below.

8.3 License to ClutchVision (Service Operation). You grant ClutchVision a worldwide, non‑exclusive, royalty‑free license to host, store, reproduce, transcode, analyze, modify for technical purposes, transmit, display, and distribute Customer Content solely to provide and improve the Services.

8.4 Consumer Access License. Event Passes and Venue Subscriptions grant a limited, non‑exclusive, non‑transferable license to view streams and recordings for personal, non‑commercial use during the stated access period. Downloading, re‑uploading, public performance, or commercial use without permission is prohibited.

8.5 Optional Promotional License (toggle). If enabled in your settings, you grant ClutchVision a non‑exclusive license to use limited excerpts of Customer Content (e.g., short clips, screenshots, anonymized stats) for marketing the Services. You can disable at any time; disabling does not affect prior lawful uses.

8.6 Feedback. If you provide ideas or suggestions, you grant ClutchVision a perpetual, irrevocable, royalty‑free license to use them without restriction.

8.7 ClutchVision Materials. We and our licensors own the Services and all software, firmware, designs, documentation, and trademarks. No rights are granted except as expressly stated.

9. Privacy & Data Use

Privacy & Data Use Your use of the Services is subject to our Privacy Policy. If you are a school, league, or organizer that processes personal data on behalf of others, a Data Processing Addendum may apply. You are responsible for setting appropriate access controls for minors’ content.

9.1 Model/AI Improvement Settings

You can choose whether your Customer Content may be used to improve our models. The default is off unless your contract or settings say otherwise. We may use de‑identified telemetry and usage data to operate and secure the Services.

10. Prohibited Uses

You will not: (a) violate laws or third‑party rights; (b) upload or stream unlawful, hateful, or infringing content; (c) attempt to reverse engineer or interfere with the Services; (d) share access beyond your plan or circumvent blackouts or access controls; (e) use the Services for surveillance unrelated to sports events; (f) record in private areas; (g) scrape content except via documented APIs; or (h) misuse PickupBall listings (e.g., unauthorized commercial classes, unsafe conduct).

11. Third‑Party Services

Third‑Party Services The Services may link to or rely on third‑party products (e.g., payment processors, cloud storage, broadcast platforms). ClutchVision is not responsible for third‑party services, and your use is subject to their terms and privacy policies.

12. DMCA/Copyright Policy

If you believe content infringes your copyright, send a notice to our DMCA Agent at the email listed above with: (i) your contact info; (ii) identification of the work and the allegedly infringing material; (iii) a statement of good‑faith belief; (iv) a statement under penalty of perjury; and (v) your signature. We may terminate repeat infringers.

13. Service Availability & Support

We strive for high availability but do not guarantee uninterrupted service. Scheduled maintenance, network outages, and event blackouts may occur. Event organizers and venues should plan redundancy for critical broadcasts. Support levels are as stated in your plan or order.

14. Changes to the Services and Terms

Changes to the Services and Terms We may modify the Services and these Terms. Material changes will be posted to the site or app with an updated effective date. Continued use after changes constitutes acceptance. If you do not agree, discontinue use.

15. Warranties & Disclaimers

THE SERVICES, INCLUDING AI FEATURES, ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON‑INFRINGEMENT. CLUTCHVISION DOES NOT WARRANT THAT ANALYTICS OR DETECTIONS WILL BE ACCURATE OR ERROR‑FREE OR THAT STREAMS WILL BE UNINTERRUPTED.

16. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW: (A) NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, GOODWILL, OR DATA; AND (B) EACH PARTY’S TOTAL LIABILITY FOR ALL CLAIMS IN THE AGGREGATE WILL NOT EXCEED THE AMOUNTS PAID OR PAYABLE BY YOU TO CLUTCHVISION FOR THE SERVICES GIVING RISE TO THE CLAIM IN THE 12 MONTHS BEFORE THE FIRST EVENT GIVING RISE TO LIABILITY. THESE LIMITATIONS APPLY EVEN IF A PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS; SOME LIMITATIONS MAY NOT APPLY TO YOU.

17. Indemnification

You will defend, indemnify, and hold harmless ClutchVision and its affiliates, officers, directors, employees, and agents from and against any claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from: (a) your Customer Content or UGC; (b) your violation of these Terms or law; (c) your events, venues, installation, or use of the Services; or (d) any recording without required consent. ClutchVision will promptly notify you of claims and cooperate at your expense.

18. Suspension & Termination

We may suspend or terminate access for breach, security risks, legal requirements, or non‑payment. You may terminate at any time; refunds follow Section 7.4 and your plan. Upon termination, we may delete your content after a reasonable retention period; we are not obligated to keep backups unless required by law or your plan.

19. Export & Sanctions

You will comply with export control and sanctions laws. You will not use or permit use of the Services in embargoed countries or by prohibited parties.

20. Government Terms

If you are a U.S. government entity, the Services are provided as “Commercial Items” under FAR/DFARS with only those rights expressly set forth in these Terms.

21. App Stores

If you download our apps from Apple or Google: (a) your license is non‑transferable; (b) the store provider is not responsible for support or warranties; and (c) you comply with their terms. Apple is a third‑party beneficiary of these Terms for iOS apps.

22. Dispute Resolution (No Arbitration)

Read carefully—this affects your rights.

22.1 Good‑Faith Resolution. Before filing a claim, the parties will attempt to resolve disputes informally for 30 days after written notice.

22.2 Venue & Governing Law. These Terms are governed by the laws of the State of California, excluding conflicts of law rules. The exclusive venue for any action arising out of or relating to these Terms or the Services is the state or federal courts located in Orange County, California, and the parties consent to personal jurisdiction there.

23. General

23.1 Entire Agreement. These Terms, order forms, and linked policies are the entire agreement.

23.2 Order of Precedence. If there is a conflict, an executed order/SaaS agreement controls, then these Terms, then policies.

23.3 Assignment. You may not assign without our consent, except to an affiliate or in a merger/sale that assumes all obligations. We may assign.

23.4 Severability. If any provision is unenforceable, the rest remains in effect.

23.5 Force Majeure. Neither party is liable for delays caused by events beyond reasonable control (e.g., outages, disasters).

23.6 Notices. Legal notices must be sent to the support@clutchvision.ai or via your account portal.

23.7 Headings. Headings are for convenience only.

24. Service‑Specific Terms (Add as applicable)

24.A Venues & Organizers

  • You will post clear signage (Section 5.2) wherever recording occurs.
  • You will implement roster/parental consent workflows for minors and respect takedown/visibility settings.
  • You are responsible for ensuring your use of automated stats complies with your league or state athletic rules.

24.B Access Products (Event Pass & Venue Subscription)

  • Event Pass: one-time purchase; access to all livestreams and recordings for the specified event and covered courts, for the disclosed viewing window.
  • Venue Subscription: monthly access to the subscribed venue’s court livestreams and recordings outside of events; event content excluded (blackouts apply).
  • Access may be limited by device, geography, or concurrency to prevent misuse.

24.C Scoring & Officiating Scoring & Officiating

  • Automated detections (e.g., made/missed field goals) are advisory. Official scoring remains with human officials unless your rules state otherwise.

24.D Content Retention & Portability

  • Default retention for venue/event recordings is disclosed in‑product or in your contract. If retention is not specified, ClutchVision does not guarantee indefinite availability of past recordings.
  • Upon written request within the retention window (and where contractually permitted), ClutchVision may provide copies in a common format; bandwidth/media fees may apply.

24.E Data Regions & Residency Data Regions & Residency

  • Storage region: [e.g., United States]. Regional options may be available for enterprise plans.

24.F Safety & Installation

  • Cameras must be mounted per manufacturer specifications and local codes. Do not install where they could be struck by players or equipment.

24.G PickupBall Feature (Empty Court Listings)

  • PickupBall shows empty court times provided by venues. ClutchVision does not control venue availability, pricing, or rules. Venues may change or cancel listings.
  • Assumption of Risk. Playing sports involves risk of injury. You agree to participate responsibly and follow venue rules. ClutchVision is not responsible for injuries or property damage arising from use of listed courts.

25. Contact

Questions about these Terms? Email support@clutchvision.ai or write to ClutchVision Inc., 200 Jaripol Cir, Ladera Ranch, CA 92694, USA (Attn: Kevin Wang).

Questions about these Terms? Email support@clutchvision.ai.

Optional Attachments (keep with your records)

  • A. Hardware Terms (warranty period, RMA, lease/return)
  • B. Service Level Targets (uptime, support hours, response times)
  • C. Data Processing Addendum (if you act as a processor for schools/leagues)
  • D. Content Moderation & Takedown Procedure (including non‑copyright privacy requests)
  • E. Model Improvement & Data Use Settings (opt‑in/out confirmations)

Note: This template is a starting point and not legal advice. Local laws vary (especially for youth sports, school recording, and privacy). Have counsel review before publishing.